Q98 Platform's Terms and Conditions

Please read these terms carefully before playing with us — know your rights and responsibilities.

Last Updated: June 2026

Important Notice: By creating an account or using any service on Q98, you are considered to have fully agreed to these terms and conditions. If you object to any of these terms, please refrain from using the platform and contact our support team.

1. Introduction & Applicability

Q98 is a licensed online gaming and betting platform operated professionally. These terms and conditions apply to all users — new or existing, registered or unregistered. They are legally binding for all use of Q98's website, mobile app, and other digital services.

We reserve the right to update these terms and conditions at any time. Continued use of the platform after any changes will be taken as your acceptance of the revised terms. We recommend checking this page regularly.

2. Account Registration & Eligibility

To open an account with Q98, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must register using your own valid identity and information — providing false details is strictly prohibited.
  • Each person may operate only one account; creating multiple accounts is a violation of platform policy.
  • Online gaming must be legal in the country where you reside.
  • You must not appear on any prohibited or blocked list.

Q98 reserves the right to verify any account and request additional documents when necessary. Violations of the terms and conditions may result in account suspension or permanent closure.

3. Account Security & Password

Keeping your account secure is entirely your responsibility. Q98 will never ask for your password or OTP by phone, email, or message. Please keep the following in mind:

  • Use a strong password and never share it with anyone.
  • Avoid logging in on public Wi-Fi.
  • Sharing your account with others is strictly prohibited.
  • If you notice any suspicious activity, report it to support immediately.

Q98 is not liable for any loss or misuse related to your account or password if it results from your own negligence.

4. Bonus & Promotion Terms

Q98 offers a variety of bonuses and promotional offers. All bonuses are subject to specific terms and conditions:

  • Each bonus has its own wagering requirements.
  • Bonuses may only be used on specific games — please read the offer details carefully.
  • Any bonus abuse or manipulation will result in account suspension and bonus forfeiture.
  • Each bonus offer applies once per household or IP address.
  • Q98 reserves the right to modify, cancel, or amend any promotion at any time.

5. Deposit & Withdrawal Policy

The following terms and conditions must be followed for all financial transactions on Q98:

  • Deposits must be made only through a payment method registered in your own name.
  • Deposits or withdrawals from third-party accounts are strictly prohibited.
  • KYC (Know Your Customer) verification must be completed before making a withdrawal.
  • Minimum and maximum withdrawal limits are listed on the payments page.
  • Q98 reserves the right to hold withdrawals and investigate any suspicious transactions.

6. Gaming Rules & Fair Play

All Q98 games — bingo, slots, Sports Betting, fish games — are operated in accordance with international standards. Please keep the following in mind when playing:

  • Any form of cheating, hacking, or use of bots is strictly prohibited.
  • Colluding across two or more accounts will result in a permanent account ban.
  • For games interrupted due to technical issues, Q98's decision is final.
  • In any dispute regarding game outcomes, server logs shall be considered the authoritative record.

7. Prohibited Activities

Any of the following activities constitutes a direct violation of Q98's terms and conditions and will result in account termination:

  • Using the platform for money laundering or processing illegal funds.
  • Harassing, threatening, or discriminating against other users.
  • Opening an account using a false identity or fraudulent documents.
  • Manipulating the system using software or automation tools.
  • Spreading false information about Q98 or taking any action that damages the brand.

8. Account Closure & Termination

You may request the closure of your Q98 account at any time through support. Any outstanding balance should be withdrawn before the account is closed. Q98 reserves the right to close an account for the following reasons:

  • For serious violations of the terms and conditions.
  • If fraudulent or deceptive activity is detected.
  • Upon instruction from a regulatory authority.
  • For accounts that have been inactive for an extended period.

9. Limitation of Liability

Q98 is committed to delivering the highest standard of service; however, the platform will not be held liable in the following situations:

  • If a game is interrupted due to internet disconnection or a device issue.
  • Delays or failures on the part of third-party payment processors.
  • In the event of an unforeseen natural disaster or force majeure.
  • Losses resulting from the user's own negligence.

10. Privacy & Data Protection

Q98 takes the protection of your personal information seriously. We comply with international data protection laws. Your data will never be sold to third parties, though it may be shared when required by law or upon request from a regulatory authority. For more details, please read our Privacy Policy Read.

Home Terms & Conditions At a Glance

Subject Q98 Policies Consequences of Violations
Age Restriction 18 years of age or older Permanent Account Closure
Multiple Accounts Strictly Prohibited All Accounts Banned & Balances Forfeited
Bonus Abuse Not Permitted Bonus Cancellation & Account Suspension
KYC Verification Required Before Withdrawal Withdrawal Suspended
Cheating / Bot Use Zero Tolerance Permanent Ban & Legal Action
Third-Party Payments Strictly Prohibited Transaction Cancellation & Account Investigation

Why Q98 Trustworthy?

Find out why millions of Bangladeshi players choose our platform.

Licensed & Regulated

Q98 operates under an internationally recognized license. Transparency and fairness are at the core of everything we do.

Secure Transactions

Your financial data is protected with advanced encryption technology. Every payment is completely secure.

24/7 Support

Our Bengali-speaking support team is always ready to help. Reach us via chat or message anytime.

Fast Withdrawal

Once your KYC is complete, your winnings will be transferred to your account quickly and without any hassle.

Responsible Gaming

We support responsible play. Tools like deposit limits and self-exclusion are available to you.

Massive Game Collection

Bingo, Slots, Sports Betting, and Fish Game — enjoy every type of game on one platform.

Additional Terms & Conditions

11. Language & Interpretation

Although these terms and conditions are published in Bengali, the original English version is considered legally authoritative. In the event of any conflict, the English version shall prevail. The Bengali translation is provided solely for the reader's convenience.

12. Legal Jurisdiction

Q98 is registered under a specific international legal framework. Any disputes will first be addressed through negotiation. If a resolution cannot be reached, the matter will proceed through the designated arbitration process.

13. Intellectual Property

Q98's logo, brand name, designs, software, and all content are the intellectual property of Q98. Copying, distributing, or using them for commercial purposes without written permission is strictly prohibited.

14. Contact & Complaints

If you have a complaint or question, please contact our support team. We review all complaints within 48 hours and work to resolve them promptly. Our legal team is available to assist with any matter relating to the terms and conditions.

Understood the terms? Go ahead and Q98Join -!

Play safely within the rules — welcome to a world of huge bonuses and exciting games.

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