Gaming should be a source of fun, not stress. Q98 believes that when every player games with awareness, the experience becomes even more enjoyable. We are committed to helping you play within healthy limits.
At Q98, we work across six key pillars to build a culture of responsible gaming.
You can set your own maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, the system automatically blocks any further deposits.
Set a time limit for each gaming session. Once your time is up, Q98 will send you a reminder to take a break and can end the session if needed.
Need some time away? Take advantage of our voluntary account suspension, available from 24 hours up to 30 days. During this period, you won't be able to play any games or make deposits.
If you feel that gaming is having a negative impact on your life, you have the option to permanently close your account. Making that decision is a sign of real strength.
View your full gaming history, spending breakdown, and time analysis at any time. Transparency is the first step toward awareness.
Talk to our specialist team about any gaming-related concerns. We listen without judgment and do our best to help you find the right solution.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a fix for financial problems or the only escape from boredom. At Q98, we believe an informed player has the most enjoyable gaming experience.
Millions of people across Bangladesh play on Q98 every day. Most of them play for fun, within their limits. But for some, gaming can gradually turn into a habit that's hard to control. Our goal is to identify these situations early and provide the right support.
Core principles of responsible gaming: Gaming should be optional, controlled, and entertaining. Q98 ensures that our platform never encourages any player to play or spend beyond their means.
Keep in Mind: Gaming should be for entertainment. If you feel it's having a negative impact on your life, that's a sign it's time to take a step back.
Problematic gaming or gambling addiction doesn't always appear overnight. It builds gradually. Watch out for the following signs:
⚠️ Warning Signs: If more than three of the following signs apply to you, please seek help.
If you notice these signs, don't blame yourself. This is a health issue, and recovery is possible with the right support. Q98's support team is always ready to point you in the right direction.
Responsible gaming doesn't mean not playing. It means playing the right way so gaming stays an enjoyable experience. Q98 has some practical tips for you below:
Before you start playing, decide how much you're willing to spend. Treat it as an entertainment expense — if you lose it, no regrets.
Decide in advance how long you'll play each day. Set a timer on your phone and take a break when it goes off.
Don't treat gaming as a source of income. A win is great, but a loss isn't the end of the world — keep that mindset.
Take at least a 10-minute break every hour. Get up, drink some water, take a short walk — it keeps both your body and mind refreshed.
Don't chase your losses with more bets. It's the most common mistake — and the most dangerous.
Let your family and friends know you play. Being open and honest keeps problems at bay and makes conversations easier.
Q98 recommends: Never game under the influence of alcohol or drugs. If you're feeling stressed or depressed, take a break from gaming. Decisions made in that state can often lead to harm.
Answer the following questions honestly in your head — this is just for you.
Do you spend more money on gaming than your set budget and regret it afterward?
Do you find yourself placing more bets to try to win back money you've lost?
Do you hide your gaming from family or friends?
Have you tried to stop gaming but failed repeatedly?
Do you game — or find yourself thinking about gaming — during time meant for work, family, or other responsibilities?
Do you feel restless, irritable, or down when you can't play?
Has gaming left you in debt or caused financial hardship?
If you answered "Yes" to more than three of the above questions, please contact our support team or enable Self-Exclusion on your account. Seeking help is not a weakness — it's an act of courage.
We have five effective tools ready at all times to keep your gaming experience safe and in control.
Q98 strictly prohibits gaming by anyone under 18. Age is verified at registration, and any suspicious account is reviewed immediately.
If you suspect a minor is using your account, please contact our support team immediately and change your password.
For responsible play at Q98, we always recommend keeping these core rules in mind:
Answers to the most frequently asked questions about responsible gaming.
Millions of Bangladeshi players trust Q98 because we're more than just games — we've built a safe, responsible, and enjoyable gaming environment.